Jacqueline and I arrived in at a rather wet Ambleside to Low Wood hotel, which is very nice hotel, complete with fluffy dog on the bed (named Sam). We are here for the PPRG (Publicity & Public Relations Group) Annual Conference in our capacity as part of the marketing team in L&SS, at LJMU.
After checking in a quick cup of tea it was time for the first session, which was by Sarah Godowski. It was quite public library orientated but she did make some good points. She said there may be a need to change perceptions of what you offer and what you are about. You need to choose one thing that you want to get right, try not to get bogged down in all the stuff that you do but focus on one area and market that well. Whatever you do needs to be consistent and well thought out.
There is a need to find a balance between truth and imagination and fact and impression. We must examine where we sit and what we offer. Brands that work convey optimism and confidence. She also talked about marketing campaigns that don’t directly relate to the product e.g. Rocky bars – this conveys something about you character rather than just your product. Your product is important but your character is also important – it’s how people perceive you.
We need to learn from retail. Shops market to customers and libraries need to do the same.After a short break it was time for the drinks reception (very nice) followed by dinner (also very nice). Dinner started with melon and strawberries in vanilla and mint sauce – not one of my favourites but very beautifully presented and then vanilla/mint combination was lovely. This was followed by roast pork, potatoes and vegetables – all very nicely cooked and didn’t spoil my slimming world regime too much. The same cannot be said for dessert which was white chocolate and raspberry crème brulee – not sure how many syns in that but it was divine. I thought Jacqueline was going to lick the pot out it was so good :) Good company on our table and conversation ranged from cross country running to how good we are a quizzes (there is always a quiz on the Friday night at these conferences), oh and we did talk a bit about marketing ideas too.